Q.1 When was Rajni Herbal established?
Established in the year 2003, Rajni Herbal is one of the most proficient suppliers, service providers engaged in providing a wide range of herbal products. Based in Ropar, Punjab, India, we provide high-grade quality Ayurvedic products. We assured you that our offered products are made as per international quality standards. We provide only quality tested products to our clients that are highly efficient, safe, and reliable.
Q.4 How can I check the status of my order?
You can check the status by following the steps below: –
1. Sign in with your account.
2. Click on Dashboard at the top of the page, on the right side of the user name.
3. Click on My Orders on the left side, just below the “My Account” menu.
4.Click the Action Button next to the order details.
Q.7 What if my package has been opened or tampered with?
If you think your package has been opened or tampered with, please refuse delivery. Please submit a refund request through your dashboard’s ‘Ticket Panel’ in ‘My Account.’ We will confirm your Refund request (ticket) via email/phone call and may process a refund of the order amount or resend the order based on your preference/convenience.
Q.2 What exactly is 'My Account'? How do I make changes to my information?
- Through ‘My Account,’ you can easily update your information and view your orders at any time.
- ‘My Account’ gives you complete control over your www.rajniherbal.com transactions.
- Manage/edit your personal information such as address, phone numbers, and email addresses. Alter your password Keep track of the status of your orders.
Q.5 How do I know if my order has been confirmed?
When we confirm your order, we will send you an email and an SMS. You can also check the status of your orders on your account dashboard by logging in to www.rajniherbal.com.
Q.8 When can I expect to receive a refund for my returned item?
Prepaid orders will be charged immediately to the card/bank account. It may take up to four business days for your bank to credit this amount. We’ll also keep you informed via email and SMS.
Q.3 Is it possible for me to have multiple registrations?
Each email address and phone number can only be used to contact www.rajniherbal.com.
However, this is not possible with the same email address.
Q.6 Which courier will be in charge of delivering my package?
We rely on a network of reliable partners based on their speed and delivery to you.
BLUE DART is a courier partner.
Q.9 When can I expect to receive a refund for my cancelled order?
If you cancel your order before it ships, we will begin the refund process almost immediately. If you cancel your order after it has been shipped, it may take up to 6 days to process the refund.